Autolab AI Academy Prompt Library
Prompt Library

30 ChatGPT Prompts You Can Copy and Paste (Work, Email, Excel, Job Hunt)

30 free ChatGPT prompts for work: emails, WhatsApp messages, meetings, reports, Excel, job hunting, and customer replies. Copy, fill in, and send.

Most people don't need better AI. They need a better first line. Here are 30.

Each one is built for everyday office work and comes with a line on when to use it.

How to use this page: click Copy, paste it into ChatGPT, and replace everything in [square brackets] with your own details. Delete any line that doesn't apply.

Every prompt follows the same simple pattern, which we call RCE: a Role (who ChatGPT should act as), Context (the real details), and an Expectation (what you want back, how long, in what format). If you're new to this, start with How to Use ChatGPT at Work: 10-Minute Guide.

One rule applies to all 30: ChatGPT can be confidently wrong. Check names, dates, numbers, and promises before you send anything.

Email and message prompts

1. Reply to an email you've been putting off

Use it when an email has been sitting in your inbox and you don't know how to start.

Reply to a difficult email
You are a senior account manager who answers awkward emails clearly and calmly.

Here is the email I received:
[Paste the email, with phone numbers, addresses, and account details removed]

What I want to say in my reply: [your main points, e.g. we can't meet the date, but we can deliver half by Friday].

Write a reply under 150 words. Answer their question in the first two sentences. Polite and direct. Don't promise anything I didn't mention.

2. Follow up when nobody replies

Use it when you've sent a request and heard nothing back.

Polite follow-up
You are an operations coordinator who gets replies without annoying anyone.

I emailed [person and role] on [date] asking for [what you asked for]. I haven't heard back. I need it by [deadline] because [reason].

Write a short follow-up email under 80 words. Friendly, not pushy. Restate the request and the deadline clearly. Give me a subject line too.

3. Say no politely

Use it when you need to turn down a request without damaging the relationship.

Decline a request politely
You are a senior manager known for saying no without burning bridges.

[Person and role] asked me to [request]. I can't do it because [real reason]. What I can offer instead: [alternative, or "nothing for now"].

Write a reply under 120 words. Be clear that the answer is no in the first two sentences. Warm tone, no long apologies, no excuses I didn't give you.

4. Rewrite your draft so it sounds professional

Use it when you've written something but it sounds too blunt, too long, or too casual.

Polish my draft
You are an editor for workplace emails.

Here is my draft:
[Paste your draft]

The reader is [who, e.g. my department head]. Make it clear, polite, and professional. Keep my meaning and all the facts exactly the same. Use [British / American] English, whichever my workplace uses. Under [number] words.

After the new version, list the 3 most important changes you made and why.

5. Ask your boss for leave

Use it when you need to request a day off or a few days of leave.

Leave request to boss
You are an experienced HR executive who writes clear, complete leave requests.

I want to take leave from [date] to [date] for [reason, or "personal reasons"]. My boss is [name]. While I'm away, [colleague] will cover [which tasks]. Urgent matters can reach me by [WhatsApp / phone / not reachable].

Write two versions:
1. A WhatsApp message under 50 words
2. An email with a clear subject line, under 120 words
Only use the information I gave you. At the end, list 2 things I should double-check before sending.

Tried a prompt and the answer still feels off? Episode 1 shows how Afeng fixes it. Free. Watch Episode 1 free →

6. Turn a Taglish or Manglish draft into clear business English

Use it when your draft mixes English with Tagalog, Malay, or local slang, and the reader is a client or someone overseas.

Taglish or Manglish to business English
You are a business editor who works with teams in the Philippines, Malaysia, and Singapore.

Here is my draft. It mixes English with [Tagalog / Malay / local slang]:
[Paste your draft]

The reader is [who, e.g. a client in Australia]. Rewrite it in clear, polite business English. Keep my meaning, names, dates, and numbers exactly the same. If a word or phrase could mean more than one thing, don't guess: list it at the end and ask me what I meant.

7. Write the same message in English and Bahasa Malaysia

Use it when one notice has to reach people who read different languages. Ask a colleague who writes Bahasa Malaysia every day to check the Malay version before it goes out.

Same message in English and Bahasa Malaysia
You are a bilingual corporate communications officer who writes in English and Bahasa Malaysia.

What I need to tell [who, e.g. all staff / our customers]: [the message, e.g. the office will close early on Friday for maintenance].
Key details: [dates, times, what people need to do].
Channel: [email / WhatsApp / notice board].

Write the English version first, then the Bahasa Malaysia version. Keep both versions the same in meaning, with every date, time, and name exactly as I gave them. Under [number] words each. Don't add any details I didn't give you.

Meeting prompts

8. Write a meeting agenda

Use it before you send a meeting invite.

Meeting agenda
You are a project coordinator.

I'm running a [length, e.g. 45-minute] meeting with [who] about [topic]. The goal is to [decide / agree on / update on what].
Topics to cover: [list].

Write an agenda with time for each item, who leads each item, and what we need to decide by the end. Add one line people should prepare before the meeting.

9. Follow-up message after a meeting

Use it to send everyone a short recap so nothing gets forgotten.

Post-meeting recap
You are a team lead who writes meeting recaps people actually read.

Here are the minutes from today's meeting:
[Paste minutes or notes]

Write a recap message for the [team name] WhatsApp group, under 100 words. Start with the main decision. Then list each person's action item and due date. End with when we meet next: [date/time].

10. Prepare for a tough meeting

Use it when you expect pushback and want to be ready.

Prepare for pushback
You are an experienced manager helping me prepare for a meeting.

Next [day] I will present [proposal] to [who]. My main points: [list]. I think they may worry about [concerns, if known].

List the 5 toughest questions they are likely to ask. For each one, suggest a short, honest answer based only on my points. If I don't have enough information to answer, tell me what I should find out first.

Report prompts

11. Weekly update to your boss

Use it every Friday when you need to report progress quickly.

Weekly progress update
You are a chief of staff who writes updates a busy manager can read at a glance.

This week I: [list what you did]
Still in progress: [list]
Blockers: [list, or "none"]
Next week I plan to: [list]

Write a weekly update for my manager under 150 words, using short bullet points under these headings: Done, In Progress, Blockers, Next Week. Don't add anything I didn't mention.

12. Summarize a long document

Use it when you need the key points of a long report or policy fast.

Summarize a document
You are an analyst who writes clear summaries for busy managers.

[Paste the document text, with anything confidential removed]

Summarize this for [who will read it] in:
1. One sentence: what this document is about
2. 5 bullet points: the most important points
3. Anything that needs action or a decision, with dates if mentioned
Only use what's in the document. If something is unclear, say so.

13. Explain numbers in plain language

Use it when you have figures and need to explain what they mean.

Explain my numbers
You are a business analyst who explains numbers simply.

Here are the figures for [topic, e.g. monthly sales by region]:
[Paste the table or numbers]

Write 3 to 5 short sentences explaining the main trend, the biggest change, and one question we should look into. Only use the numbers I gave you. Don't guess at reasons; if a reason isn't in the data, say "reason unknown."

14. Turn bullet points into a short report

Use it when you have the points but need them written up properly.

Bullet points to report
You are a business writer.

My points:
[Paste bullet points]

Turn these into a short report for [audience] with: a one-paragraph summary, 3 sections with headings, and a recommendation at the end. Under [number] words. Keep every fact exactly as I wrote it.

Job search and freelance prompts

15. Tailor your resume to a job ad

Use it before you apply, so your resume matches what the employer is looking for.

Match resume to job ad
You are a career coach who reviews resumes.

Job ad:
[Paste job ad]

My current resume:
[Paste resume, with personal contact details removed]

List the 5 skills or requirements the job ad cares about most. For each one, show where my resume already matches and where it's weak. Then suggest rewritten bullet points using only experience I actually have. Don't invent achievements or numbers.

16. Write a cover letter

Use it when an application asks for a cover letter.

Cover letter
You are a career coach.

I'm applying for [job title] at [company]. Why I want this job: [your reasons]. My most relevant experience: [2 or 3 examples].

Write a cover letter under 250 words. Open with why this role, not "I am writing to apply." Use only the experience I listed. Confident but not boastful.

17. Practice interview questions

Use it the night before an interview.

Mock interview
You are an interviewer hiring for [job title] in [industry].

Ask me one interview question at a time, 6 questions in total, including at least 2 behavioral questions ("Tell me about a time..."). Wait for my answer before asking the next one.

After each answer, give me one thing I did well and one thing to improve, in 2 sentences.

18. Write an Upwork or OnlineJobs.ph proposal

Use it when you apply for virtual assistant or freelance work on Upwork or OnlineJobs.ph.

Freelance VA proposal (Upwork / OnlineJobs.ph)
You are a freelance coach who helps virtual assistants write proposals that get replies.

The job post:
[Paste the job post]

My real experience and skills: [list, e.g. email and calendar support, Canva, Google Sheets]
My availability and time zone: [e.g. part-time, Philippine time]

Write a proposal under 150 words. Open with the client's problem, not with "I am writing to apply." Show how my experience fits 2 or 3 things the post asks for. Use only the experience I gave you. Do not invent clients, results, tools, or numbers. If the post asks for something I don't have, don't hide it: tell me at the end so I can decide what to say.

Customer service and online selling prompts

19. Reply to a complaint

Use it when a customer is upset and you need to reply calmly.

Reply to a customer complaint
You are a customer service lead who writes calm, caring replies.

The customer's message:
[Paste message, with personal details removed]

What happened on our side: [facts]. What we can offer: [solution, e.g. replacement, follow-up call]. What we can't offer: [if any].

Write a reply under 120 words. Acknowledge the problem in the first sentence. Explain the next step clearly with a timeline. Don't blame the customer, and don't promise anything I didn't list.

20. Calm script for an angry caller

Use it when you take customer calls, in a BPO or any service team, and want ready words for upset callers.

Calm script for an angry caller
You are a call center team lead who coaches new agents on handling upset callers.

What callers are usually angry about: [e.g. a delayed refund].
What I'm allowed to offer: [e.g. check the status, escalate to a supervisor, arrange a callback].
What I'm not allowed to promise: [e.g. a refund date, compensation].
Company rules I must follow: [e.g. verify the account before sharing any details].

Write a short call script with: an opening that lets the caller vent and shows I'm listening, 3 calm phrases for when they raise their voice, how to explain the next step, and a polite close. Plain spoken English, short sentences. Don't include any promise outside what I listed.

21. Answer a product question

Use it when a customer asks something and you want a clear, friendly answer.

Answer a customer question
You are a friendly customer service assistant.

Customer question: [paste question]
Correct information: [the facts about your product or service]

Write a reply for WhatsApp under 80 words. Answer the question first, then one helpful extra tip. If my information doesn't fully answer the question, tell me what's missing instead of guessing.

22. Follow up after a sale

Use it a few days after a customer buys from you.

After-sale follow-up
You are a customer success manager.

[Customer name] bought [product/service] on [date]. I want to check how it's going and [optional: ask for a review / offer help setting it up].

Write a short, warm WhatsApp message under 60 words. Not salesy. End with one easy question they can reply to.

23. Turn common questions into an FAQ

Use it when customers keep asking the same things.

Build an FAQ
You are a customer service writer.

Here are questions customers often ask, with the correct answers:
[Paste questions and answers]

Turn them into an FAQ with clear questions and answers under 50 words each. Group them under 2 to 4 headings. Keep every fact exactly as I wrote it.

24. Shopee or Lazada product description

Use it when you list a product online and need a clear, honest description.

Shopee / Lazada product description
You are an e-commerce copywriter who writes product listings for Shopee and Lazada.

Product: [name]
Real details: [size, material, color options, what's in the box, care instructions]
Who it's for: [buyer, e.g. office workers who bring lunch]
Shipping and returns: [your actual policy, or "leave out"]

Write a product title under [number] characters, 5 short bullet points with the key features, and a short description paragraph. Use only the details I gave you. Don't claim certifications, awards, or results I didn't mention. If something buyers usually ask about is missing, list it at the end so I can add it.

Excel prompts (works in Google Sheets too)

25. Write a formula

Use it when you know what you want Excel to do, but not the formula.

Write an Excel formula
You are an Excel expert who explains things simply.

My data: column A is [what], column B is [what], column C is [what]. Data starts in row 2.
I want a formula in column D that [what it should do, e.g. shows "Overdue" if the date in column C is before today].

Give me the formula, explain each part in plain words, and tell me one common mistake to avoid.

26. Fix a formula that isn't working

Use it when Excel shows an error and you don't know why.

Fix my Excel formula
You are an Excel expert.

My formula: [paste formula]
What it should do: [describe]
What happens instead: [error message or wrong result]
What's in the cells it uses: [describe a few example values]

Explain what's wrong in plain words and give me the corrected formula.

27. Clean up messy data

Use it when names, dates, or codes are in inconsistent formats.

Clean up messy data
You are a data cleaning expert who uses Excel.

My column [letter] has [what data, e.g. phone numbers] in mixed formats, for example:
[Paste 5 to 10 example values, with real personal data replaced by fake ones]

I want them all to look like: [target format].
Give me step-by-step instructions or a formula to do this in Excel. If some values can't be converted automatically, tell me how to find them.

28. Plan a summary table

Use it when you have a big sheet and need a summary for your boss.

Plan a summary table
You are an Excel and reporting expert.

My sheet has these columns: [list column names]. About [number] rows.
My boss wants to see: [question, e.g. total sales per region per month].

Tell me step by step how to build this with a PivotTable, and suggest one chart that would show it clearly.

Learning prompts

29. Quiz yourself

Use it after you've read something and want to check you remember it.

Quiz me
You are a friendly tutor.

Here is what I'm learning:
[Paste notes or text]

Ask me 5 questions about it, one at a time. Wait for my answer each time. Tell me if I'm right, and if I'm wrong, explain briefly using only the text I gave you.

30. Get better at writing prompts

Use it when ChatGPT's answer wasn't what you wanted and you're not sure why.

Improve my prompt
You are a prompt writing coach.

Here is my prompt:
[Paste your prompt]

Here is what I actually wanted: [describe]

Check my prompt for three parts: Role (who the AI should be), Context (the real details), and Expectation (what to give back, format, length). Tell me what's missing, then ask me up to 3 questions to fill the gaps. After I answer, write the improved prompt.

Want to see these prompts in action? Episode 1 of our beginner course is free. Watch Afeng build a prompt with Role, Context, Expectation, then give it to ChatGPT, Gemini, Claude, and Grok to compare. Watch Episode 1 free →

Tips for getting better results

  1. Real details beat clever wording. A plain prompt with the right names, dates, and numbers beats a fancy prompt with none.
  2. Always say what not to do. Lines like "don't add anything I didn't mention" make ChatGPT much less likely to make up details. You still need to check.
  3. One task per chat. Start a new chat when you switch tasks, so old details don't mix in.
  4. Ask for changes precisely. "Shorten the second paragraph and remove the apology" works better than "make it better."
  5. Keep sensitive data out. Remove ID numbers, bank details, and customer contact details before pasting anything.

Save time, learn the method

These 30 prompts cover the most common tasks. The method behind them, Role, Context, Expectation, lets you write your own for anything else. See it done live in Episode 1, free.

Watch Episode 1 free →

FAQ

Do these prompts work in Gemini and other AI tools too?

Yes. They are plain instructions, not special codes, so you can paste them into Gemini, Claude, or other AI chat tools. The wording of the answers will differ from tool to tool, so check each result.

Why do the prompts have square brackets?

The parts in [square brackets] are where your real details go. Replace them before you send. The more real details you give, the less the AI has to guess.

Is it safe to paste work documents into ChatGPT?

Remove anything sensitive first, such as ID numbers, bank details, customer contact details, and unreleased figures, and follow your company's AI policy. When in doubt, use made-up names and numbers.

Ching-Feng Huang (Teacher Afeng)

Enterprise AI trainer from Taiwan. Has worked with 400+ companies and public agencies (including the organizations of his public-class participants), with 10,000+ learner attendances across his classes.

About the trainer · Prompt Library